Agency Conflict Management Problem Unhappy with the current agency but in a long-term contract? Process 01. Interviews of decision makers & project managers 02. Contract check & Output/outcome check 03. Goal Definition on both sides 04. Identification of Mismatches 05. Analysis of Communication Channels and Styles 06. Workshop with everyone involved in the project 07. Recommendations to improve Communication Channels, Form, Style, Goal definition & understanding. Solution Get it on track together, needs work on both ends! Pricing More streamlined workflow, 20% higher efficiency (Less time spend, less errors, more motivation on both sides) Pricing Pricing 1 month of contract value or 2.800 € flat vs. 20% more efficiency on agency contract